Psychics 24/7

Privacy policy

Date of update: Sep 30th, 2018

Thanks for using Psychics 24/7 and welcome to the Privacy Policy (“Policy”) for Psychics 24/7. This Policy explains to you (“Client”, “Customer”, “User”, “End User”):
– What information we collect and why we collect it
– How we use that information
– How to access and update the information
When you share information with us, by creating your account to use our applications, websites, content, products, goods and services (which together we refer to as the “Product(s)” or “Service(s)”) made available worldwide and possessed by Psychics 24/7 by Astrolia LLC and its subsidiaries and affiliates (collectively, “Psychics 24/7”, “we”, “us”, or “our”), we use it to improve our Services. The Services is a marketplace that brings advice-seekers and independent, professional astrologers, ayurvedic experts and advisors (which together we refer to as the “Advisor(s)”) together through text messages, graphics, images, audio, video, or other types of communications. Thanks to this information we help you communicate with Advisors. As you use Psychics 24/7 Services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.
The Psychics 24/7 Terms and Conditions of Use governs the access or use by you the Services. We encourage you to read it together with this Privacy Policy. Your access and use of the Services constitutes your agreement to be bound by Psychics 24/7 Terms and Conditions of Use, which establishes a contractual relationship between you and Psychics 24/7. If you do not understand the Psychics 24/7 Terms and Conditions of Use, or do not accept any part of them, then you may not access or use the Services.

By creating an iOS app user account, you are able to access your question and answer history across your any of your iOS devices.

Information We Collect

We collect information to provide better Services – from basic profile parameters to more complex things.

We Collect Information in Two Ways:

The information you give us. To use Psychics 24/7 Services, you need to create an account. When you do, we will ask for personal information, like your name, gender, email address, date, time and place of birth and other types of information.
Information we get from your use of Psychics 24/7 Services. We collect information about how you use the Services when, for example, you download our application. This
information includes:
Device information. We collect device-specific information (such as your hardware model, operating system version, unique device identifiers). Besides, we may associate your device identifier with your account.
Log information. When you use Psychics 24/7 Services or view its content provided by Psychics 24/7, some of your actions may automatically be stored in server logs. This may include:
– details of how you used Psychics 24/7 Services;
– IP addresses;
– device event information such as crashes, system activity, settings, the date and time of your request.
Unique application numbers. The Services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Psychics 24/7 when you install or uninstall the Services or when the Services periodically contacts our servers, such as for automatic updates, etc.
Local storage. We collect and store information (including personal information) locally on your device using application data caches.
Anonymous identifiers. We use various technologies to collect and store information when you visit Psychics 24/7 service. This may include sending anonymous identifiers to your device.

How We Use the Information We Collect

We use the information we collect to provide, maintain, protect and improve the Services, to develop new ones, and to protect our users. We also use this information to offer you tailored content. When you contact Psychics 24/7, we may keep a record of your communication to help solve any issues you might be facing faster. We may use your email address to inform you about upcoming changes or improvements.
We use collected information to improve your user experience and the overall quality of Psychics 24/7 Services. For example, knowing the date, time and place of your birth, our partners will be able to answer your questions more precisely.
We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.
Psychics 24/7 processes personal information on our servers in many countries around the world. So we may process your personal information on a server located outside the country where you live.

Transparency and Choice

Each user can view and manage certain types of information in the Services.

Information You Share

Psychics 24/7 Services let you share information with others. We provide you with different options on sharing and removing your content.

Accessing and Updating Your Personal Information

Whenever you use the Services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly – unless we have to keep that information for legitimate business or legal purposes.
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain Psychics 24/7 Services in a manner that protects information from accidental or malicious destruction. Because of this, after you update information from Psychics 24/7 Services, we may not immediately update residual copies from our active servers and may not update information on our backup systems. Whenever you remove information from the mobile application or our web-site the copy on the Psychics 24/7 servers will reside unless you specifically request it’s removal.

Information We Share

We do not share personal information with companies, organizations, and individuals outside of Psychics 24/7 unless one of the following circumstances applies:
With your consent. We will share personal information with companies, organizations or individuals outside of Psychics 24/7 when we have your consent to do so. We require your consent for the sharing of any personal information.
For external processing. We provide personal information to trusted businesses or persons, like Advisors, astrological content providers, and others, to process it for us, based on our instructions and in compliance with this Privacy Policy.
For legal reasons. We will share personal information with companies, organizations or individuals outside of Psychics 24/7 if it is reasonably necessary in order to:
– meet any applicable law, regulation, legal process or enforceable governmental request.
– enforce applicable Terms of Service, including investigation of potential violations.
– detect, prevent, or otherwise address fraud, security or technical issues.
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of Psychics 24/7 Services.
If Psychics 24/7 is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is disclosed or becomes subject to a different privacy policy.

Information Security

We work hard to protect Psychics 24/7 and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold.


Our Privacy Policy applies to the Services offered by Psychics 24/7, for example, Psychics 24/7 applications in the Apple App Store, Google Play, Web-sites, etc.


Psychics 24/7 reserve the right, at its sole discretion, to amend the Privacy Policy from time to time. Amendments will be effective upon Psychics 24/7’s posting of such updated Privacy Policy at this location or the amended policies or supplemental terms on the applicable Services. Your continued access or use of the Services after such posting constitutes your consent to be bound by this Privacy Policy, as amended. If You do not agree to the new Privacy Policy, please stop using the Services. When this Privacy Policy is changed (other than for typographical corrections or minor changes that do not alter its meaning), we will update the “Date of update” date at the top of the Privacy Policy.